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AI, calls and search — in plain language

Short, clear articles for business owners: how an AI call center works, what GEO is, how customers find a company. The first article is ready; we’re writing the rest.

Articles

Short articles for business

Articles: 11

GEO

What GEO is and how it helps business

How a company gets into AI assistants’ answers, how this differs from SEO and where to start.

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GEO

Which websites an AI assistant links to

What is known about how sources are chosen — and what nobody knows.

coming soon
GEO

A Q&A page: for customers and for AI

Which questions to collect and how to structure the answers.

coming soon
SEO

Your listing on maps: a checklist for Google Maps, Yandex and 2GIS

Name, category, hours, photos — what to fill in and how to keep it up to date.

coming soon
SEO

A website in three languages: keeping the versions apart in search

A separate address for each language, hreflang and natural text instead of a word-for-word translation.

coming soon
SEO

Website speed: what to check before a redesign

Images, fonts, scripts — common causes and how to spot them.

coming soon
AI call center

How an AI call center works: from a call to a request in Telegram

Who answers, what gets recorded, how a manager receives the request.

coming soon
AI call center

How many minutes you need: estimating a plan from your own calls

From the number of calls per month and the average call length — to a plan.

coming soon
AI call center

Your own IP telephony and an AI agent: what you need to connect

An office or virtual PBX, a SIP trunk — and why you don’t pay for the number.

coming soon
AI analytics

What questions an owner can ask their own data

Sales, debts, stock levels — sample questions and answers.

coming soon
AI analytics

Accounting system, CRM and spreadsheets: bringing data into one summary

Where to start and what to put in order first.

coming soon

Which question do you need answered?

Suggest a topic: we write first about what customers ask most often. Or ask a manager your question directly.

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